Play 10 · Software, web and AI
Your competitor keeps telling these buyers they can't help
A seven-step play for a niche software company. It starts from Firecrawl, stacks Reddit and G2 on top, and ends in a message to the person who asked that is useful before anyone replies.
Installs this workflow, five project tables and a draft campaign. Source access and any external outputs are checked before research.
- Category
- Software, web and AI
- Sources
- 3
- Steps
- 7
The workflow
- Trigger
FirecrawlCompetitor community posts where the answer was no - Evidence
- ArtifactWhat you hand overThe exact workflow the person asked for, built in your product with sample data.
- ContactGliderFinds the person who asked, with a verified work email and a phone
- MessageSend itFrom your own mailboxes, evidence attached
Why it earns attention
When someone asks a competitor for a feature and the answer is no, they still have the problem. A working example of the thing they asked for, built in your product, answers a question they asked out loud.
The play in seven steps
- 01
Find requests the competitor turned down
Firecrawl- What you pull
- The competitor's community forum and feature request board: posts answered with "not supported" or "no plans", the poster, their company and the date.
- Why it matters
- This is a buyer with a named need and a vendor that said no. Timing and need are both proven.
Example"Can we reconcile invoices across multiple entities?" · answered: not on the roadmap · 2 weeks ago
- 02
Check it's a pattern
Reddit- What you pull
- Threads in the relevant communities asking for the same thing, and what people say they do instead.
- Why it matters
- Many people asking means it is worth building the example. Their workarounds show what they would replace.
Example6 threads this year · most use spreadsheets to bridge the gap
- 03
See what reviewers say
G2- What you pull
- Reviews of the competitor that mention the missing feature.
- Why it matters
- It confirms the gap is real and helps you phrase the example in buyers' words.
Example11 reviews mention multi-entity as a weakness
- 04
Build their example
Your artifact- What you build
- The exact workflow they described, built in your product with sample data, plus the setup steps.
- Why it works
- It is an answer, not a pitch. They can see it work before they agree to anything.
Example3 entities · consolidated reconciliation · setup in 6 steps
- 05
Check before you send
Reply to what they asked, not what you wish they asked. Do not post in the competitor's forum; write to them directly, and only if they are reachable at their company.
- 06
Find the person who asked in Glider
Glider- Search for
- The person who postedTheir managerFinance or ops lead at their company
- Why them
- The person who asked owns the problem and will recognize their own question.
- What you get
- A work email and a direct phone, with the email verified before it goes into a sequence.
- 07
Send the evidence, then run the first test
To: the person who askedEvery line comes from a step above You asked in their community whether you could reconcile invoices across multiple entities, and the answer was that it isn't on the roadmap.1 A lot of teams end up in spreadsheets for that.2 I built your example in our product with sample data. Here's the output and the six setup steps.4 Want to try it with your own entities?
- Facts from the data (the number is the step)
- What you built for them
- One small ask
- Why it works
- It answers the exact question they asked, in public, with a working example. They do not have to imagine whether it works.
- First test
- Ten declined requests, each built by hand.
- Success looks like
- Four trials out of fifteen posts.
The sample message is hypothetical and its numbers are illustrative. Verify every claim, date and rule before sending.
Sources used
The three sources this play names. Each links to the other plays that use it.
Related plays
All 63 GTM playsRun this play with Glider.
Deploy the full workflow into a project. Conway checks your scope and source access, builds the evidence, and prepares outreach for review.